Performance Management North East. Poor performing employees are a significant cost to any business so it is essential to manage and incentivise performance effectively.

Why Performance Management?

Employees are not performing their best impacts on productivity and therefore profitability. Therefore businesses need to address poor performance in order to support the employee to improve, or to ultimately manage out of the business.

Secondly, in order to retain top performers, they need to be rewarded. In other words, north east businesses should think about implementing performance related pay or some other incentive scheme. This could simply be an Amazon gift voucher to “employee of the month”. It’s the recognition that is important.

North East Business Measuring Performance

North East businesses need to define and communicate what good performance looks like. Employees need to know what is expected of them. There are two sides to performance: job knowledge and execution, and attitude and behaviour. This can be demonstrated in a performance matrix.

Defining performance “on the job” and expected behaviours, linked to company values works well. This can be used in staff appraisals, probationary reviews and even recruitment.

Addressing Poor Performance in North East Businesses

North East businesses should compare the performance of their employees against their performance matrix, or performance standards. When an employee falls short of the standards, remedial action should be taken, informally at first then via a formal capability procedure.

Talk To Us

Cheviot HR supports North East businesses to implement performance management frameworks. Contact us to discuss further. Please make sure you have connected with us on LinkedIn too