- 1 Section
- 0m Duration
Speaking Up with Confidence
Speaking up at work is an important professional skill. Employees often notice problems, risks, or opportunities for improvement before anyone else. However, many people hesitate to raise issues because they are unsure how to approach the conversation or worry about how it might be received.
In healthy workplaces, employees feel confident raising concerns, sharing ideas, and highlighting potential issues early. This helps organisations identify problems before they escalate and encourages open communication within teams.
This course focuses on the practical skills involved in raising concerns constructively. It explores how to communicate concerns clearly, respectfully, and professionally.
Unlike whistleblowing, which involves reporting serious wrongdoing through formal procedures, speaking up often relates to everyday workplace situations such as raising safety concerns, suggesting improvements, or highlighting problems that may affect work quality.
The course introduces the VOICE framework, a simple approach to raising concerns confidently and constructively.
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This course includes
• Understand why speaking up is an important
workplace skill
• Recognise situations where speaking up helps prevent problems
• Learn how to raise concerns constructively
• Build confidence in difficult conversations
• Use the VOICE framework to structure conversations
