Instructor | heidi
Cyber Security Essentials
Protecting Your Business and Yourself in the Digital Era Cyber threats are everywhere — from suspicious emails and weak passwords to lost devices and unsafe browsing habits. One careless click can put sensitive information, finances,…
15m
1
Communication in Care
Communication in Care – Building Trust Through Communication Effective communication is at the heart of safe, high-quality care. This course gives care staff the knowledge and practical skills they need to communicate clearly, compassionately, and…
15m
1
Clayton Glass - Quality Standards and Expectations
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15m
1
Respect and Teamwork
Foster a workplace where everyone feels valued, supported, and motivated to do their best. This course helps employees understand the importance of respectful communication and trusting relationships in driving collaboration and success. Through practical scenarios…
15m
1
Managing Poor Performance
Recognise poor performance
Set expectation
Hold effective performance conversations
10m
1