Information is one of the most valuable assets in any organisation. Businesses rely on accurate and secure information to operate effectively, serve customers, and make important decisions.

Information may include personal data, confidential business documents, financial records, intellectual property, or internal communications. If this information is accessed by the wrong people, lost, or shared inappropriately, it can lead to financial loss, legal consequences, reputational damage, and harm to individuals.

Organisations use technology and systems to protect information, but employees also play a crucial role in maintaining information security through everyday behaviour.

Many information security incidents occur because of simple mistakes such as weak passwords, lost devices, sending emails to the wrong recipient, or leaving documents unsecured.

This course helps employees understand how information security works and introduces the SHIELD framework, a practical approach to protecting information in the workplace.