Course Description:
This eLearning course provides employees with the knowledge and skills to effectively manage workplace conflict. Through practical strategies, real-life scenarios, and communication techniques, employees will learn how to recognize, address, and resolve conflicts constructively.

Learning Objectives:
By the end of this course, participants will be able to:

• Understand the nature of workplace conflict.
• Identify common causes and early warning signs.
• Apply conflict resolution techniques to real scenarios.
• Develop effective communication strategies to navigate disagreements.
• Foster positive workplace relationships to minimize future conflicts.