Course Description:

This short course equips managers with the confidence and tools to make performance appraisals meaningful, practical, and motivational. Moving beyond tick-box forms, learners will discover how to structure appraisals that build trust, improve performance, and align individual goals with business outcomes.

Learning Objectives:

By the end of this course, learners will be able to:

• Prepare thoroughly and respectfully for appraisal conversations

• Use a simple, effective structure to guide the discussion

• Ask powerful open-ended questions to draw out employee insights

• Give specific and constructive feedback using the SBI model

• Address performance issues clearly and supportively

• Set SMART goals that are actionable and motivating

• Explore opportunities for career development, even without promotion

• Ensure appraisal follow-up is consistent and impactful

Target Audience:

Line managers, team leaders, supervisors, and HR professionals involved in performance conversations.